A native of Atlanta, Georgia, Melanie understands what it means to relocate. Prior to settling in Charlotte in 2002, Melanie earned a Bachelor of Arts degree from Wellesley College in Wellesley, MA (outside of Boston), a Master of Science degree in Geology and Geophysics from the University of Hawaii, and worked as a public policy analyst in San Francisco.
All of this moving around taught her a few things. She has an innate appreciation for new places and experiences. Whether it's a new city or home, she thrives on helping people discover the positives that change has to offer. She knows how unsettling relocation can be and enjoys working with clients to help them become comfortable with their moves.
Melanie sees her job not as a salesperson, but as a facilitator: helping clients discover everything they want and need to know to make an informed decision about their home purchase or sale. Melanie takes this role as a client advocate seriously.
In her previous career, Melanie's focus was on understanding the competing property rights interests of scientists, policy makers and homeowners. These experiences, coupled with her own personal moving experiences, give her a strong foundation in the legal, environmental and regulatory concerns associated with private property ownership. Her goal as a real estate broker is to draw on the skills and knowledge acquired throughout her career to deliver a seamless transaction to her clients. Melanie and her husband, Alex Stephens, live in Charlotte with their dog, Maggie.
Melanie was an excellent real estate agent- always follows through with her commitments, always there to answer questions. It was good to have such a knowledgeable agent in an ever changing real estate market.Happy C
Melanie handled some challenging issues related to inspections and repairs very well to ensure that our interests were represented and our issues were resolved. Her advice and recommendations were excellent.Scott & Christine L
As a first-time home buyer I could not have found a better agent to help me through the process. Melanie is patient and very good at pointing out the positives and negatives of the units. I never felt pressured to buy. She's very thorough, organized, and really makes customer service a top priority. She's extremely responsive, clear and articulate in her communications. I think what makes her such a pleasure to work with is that she does not embody the stereotypical sales agent - what a refreshing surprise! I would highly recommend her to all my contacts...I've already sent two of my friends her way.Janet O
We have high expectation for our expert advisors and Melanie exceeded them in every domain. Melanie took care of all our needs at the macro and micro level. She dialed into the right neighborhoods and properties for which we were searching. She helped us juggle two young children as we visited houses. She even provided us with homemade treats to keep our energy and spirits high. Simply put, Melanie consistently went beyond the call.Rita K. and Chris M
I just wanted to say again how much I enjoyed working with you! I really appreciate your thoroughness and attention to detail, not to mention how great of a person you are! I really couldn't have asked for anyone better, especially for my first-time going through this process. Thanks again for all your hard work and helpful advice!Dipika J
You've been a blessing to us and we'll be sure to refer you to all we know as the need arises.Bob & Erica L
From the beginning, Melanie was fantastic! She listened well, asked open-ended questions, and truly tried to understand who the customer was and what the customer wanted. Her ability to tailor the search, while exploring other nuances, astounded me. I couldn't be happier with my purchase - a large part due to Melanie. I would and do recommend her to everyone.Nathan R